Privacy Policy

Who we are and how to contact us

The information set out in this policy is applicable to the following website: crazyrecordlady.com
Our full legal name is Crazy Record Lady and we are the Data Controller. If you need to contact us you have a number of options:

  • You can contact us by using our contact form on our website
  • You can also contact us by email at info (at) crazyrecordlady (dot) com.

What personal data we collect and why we collect it

WooCommerce

While you visit our site, we will track:

  • Products you have viewed: we will use this to, for example, show you products you have recently viewed
  • Location, IP address and browser type: we will use this for purposes like estimating taxes and shipping
  • Shipping address: we will ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We will also use cookies to keep track of cart contents while you are browsing our site.

When you purchase from us, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We will use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

Burst

This website uses Burst Statistics, a Privacy-Friendly Statistics Tool to analyze visitor behavior. For this functionality we (this website) collect anonymized data, stored locally without sharing it with other parties. For more information, please read the Privacy Statement from Burst.

Complianz

This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.

Cookies

WooCommerce

Functional

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Store items in shopping cart
Name
Expiration
session
Function
Store performed actions on the website
Name
Expiration
persistent
Function
Name
Expiration
session
Function
Store performed actions on the website
Name
Expiration
session
Function
Store performed actions on the website

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Store browser details
Name
Expiration
1 year
Function
Store user preferences
Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
persistent
Function
Store logged in users

Sourcebuster JS

Statistics

Usage

We use Sourcebuster JS for visitor tracking. Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
Expiration
6 months
Function
Name
Expiration
6 months
Function
Name
Expiration
6 months
Function
Store browser details
Name
Expiration
6 months
Function
Name
Expiration
Function

Stripe

Functional

Usage

We use Stripe for payment processing. Read more

Sharing data

For more information, please read the Stripe Privacy Statement.

Functional

Name
Expiration
1 year
Function
Provide fraud prevention

YouTube

Marketing

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing

Name
Expiration
session
Function
Store location data
Name
Expiration
6 months
Function
Provide ad delivery or retargeting
Name
Expiration
session
Function
Store and track interaction
Name
Expiration
8 months
Function
Store user preferences

PayPal

Functional

Usage

We use PayPal for payment processing. Read more

Sharing data

For more information, please read the PayPal Privacy Statement.

Functional

Name
Expiration
session
Function
Provide fraud prevention
Name
Expiration
1 year
Function
Store privacy preferences
Name
Expiration
3 days
Function
Name
Expiration
3 years
Function
Provide fraud prevention
Name
Expiration
persistent
Function
Store account details

Miscellaneous

Statistics

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
generateGlobalColors
Expiration
Function
Name
rovyhq83
Expiration
Function
Name
yr9bnj6h
Expiration
Function
Name
cmplz_consenttype
Expiration
365 days
Function
Name
WP_PREFERENCES_USER_1
Expiration
Function
Name
customer-effort-score-exit-page
Expiration
Function
Name
marketplace_redesign_2023_dismissals
Expiration
Function
Name
marketplace_redesign_2023_last_shown_date
Expiration
Function
Name
cmplz_cookie_data
Expiration
365 days
Function
Name
burst_uid
Expiration
Function
Name
wp_lang
Expiration
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
tk_qs
Expiration
Function
Name
tn2ly4ok
Expiration
Function
Name
anwepnij
Expiration
Function
Name
lt2s5t6r
Expiration
Function
Name
bo7qd08l
Expiration
Function
Name
nsl6fd9e
Expiration
Function

Statistics

Name
Expiration
6 months
Function
Name
Expiration
6 months
Function

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

How long we retain your data

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 2 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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